Frequently Asked Question

Over the years we have had a number of questions that frequently arise from our customers so in an effort to make things easier for you we have compiled many of the common questions right here! Take a look around!

Rentals are either on a morning to evening basis or on a 24-hour basis, starting from the reserved pick-up date and time.

Please be advised that vehicles are subject to availability at the time of your reservation.

To drop off your vehicle after your rental period is over please call your road agent at 868-296-7368 or the office at 868-361-1042 and they will make arrangements for your drop off
If you’re running late, here at Oneil rental there’s a $325 late fee, however we understand that life happens and we are lenient. If you are running late please contact your rental assistant as soon as possible.
If you get into an accident, the first thing to do is call emergency services, after emergency services is contacted please call the Oneil Auto Rental Ltd. Office at 868-361-1042
If you know that you want to extend, you must extend before your rental period is over. All extensions are based on availability.
For extension please call the rental office at 868-361-1042.
We are located at Merchantman Ave Crown Point Tobago roughly 3 minutes away from the ANR International Airport.
You can also call 868-361-1042 for directions or drop off.
Our cars are checked on a regular basis to maintain a high quality experience, however under the unlikely and unfortunate event of a mechanical issue please contact your rental assistant as soon as possible, we will either fix the issue or exchange the vehicle (Based on the circumstance)
Rentals are on a 24-hour basis, starting from the reserved pick-up date and time.
In an effort to provide the best possible customer service we offer free airport pick up and drop off. When you arrive in the airport we will meet you with the vehicle there also when you are dropping back the vehicle you can just drive to the airport and we will collect it there from you.