Privacy Policy
Effective Date: Jan 2020
1. Introduction
O’neil Auto Rentals (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.rentalcartobago.com], use our services, or rent a vehicle from us. By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information:
When you make a reservation or register on our website, we may collect personal information such as your name, email address, phone number, address, driver’s license information, passport number, and payment details. - Vehicle Information:
We collect information related to the vehicle you rent, such as the vehicle’s location, mileage, fuel usage, and other telematics data. - Usage Information:
We may collect information about how you use our website and services, including IP address, browser type, access times, and pages viewed. - Communications:
We may retain the content of any communications you have with us, including emails, phone calls, and other interactions.
3. How We Use Your Information
We may use the information we collect for various purposes, including:
- To process your vehicle rental reservations and payments.
- To provide, operate, and maintain our services.
- To communicate with you, including sending confirmations, invoices, technical notices, updates, security alerts, and support messages.
- To enhance your experience on our website and improve our services.
- To comply with legal obligations and enforce our terms and conditions.
4. How We Share Your Information
We may share your information with:
- Service Providers:
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, customer support, or marketing. - Legal Compliance:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). - Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
5. Security of Your Information
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Data Protection Rights
Under the data protection laws applicable in Trinidad & Tobago, you have the right to:
- Access the personal information we hold about you.
- Request correction of any inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal obligations.
- Object to the processing of your personal information.
- Withdraw your consent where we rely on it for processing your personal information.
To exercise any of these rights, please contact us using the information provided below.
7. Retention of Your Information
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy or as required by law.
8. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Changes will be effective immediately upon posting.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
O’neil Auto Rentals Limited
Merchantman Ave Crown Point Tobago
1-868-361-1042
admin@oneilautorentals.com
www.rentalcartobago.com
