I had an exceptional experience .The booking process was seamless, and their customer service was top-notch from start to finish. The car was spotless, well-maintained, and ready for me at the scheduled time. I was especially impressed with how quick and easy the pick-up and drop-off process was, saving me valuable time. Their staff was friendly, professional, and went above and beyond to ensure I had everything I needed. I will definitely choose Oneil Rent-A-Car Tobago for all my future rental needs and highly recommend them to others!
I was searching for a car rental company for my Tobago trip and came across this company on Google. I've checked their reviews and noted they were mostly positive feedback and I placed my reservation for a rental online.When we got to Tobago via the Scarbough Port, we were delayed in picking up our rental at the airport, through no fault of O'Neil and they were quite understanding when I've message them.When we finally arrived at the airport in no time, Zek arrived with the car and drove us back to their company which was approximately 4 minutes drive from the airport.He and I went over the paper work and observed the car before I took off to my adventure. I liked that everything (the invoice, contract, pictures of the car, return reminders) were sent to my email and no paper, printer ink were used. What I've also noticed is that there cars were hybrid/petrol.I had rented a Toyota Aqua for two days at $305 per day. For the two days, I've traversed no further than Plymouth and Scarborough with high air-conditioning for both days as the place was hot. The car ran smoothly and no issues.I would highly recommend this car rental company and would definitely use of their services when we return. They were professional, punctual and customer service oriented.
I had a fantastic experience with O’niel Auto Rental! The pick-up and drop-off process was incredibly efficient, even though I arrived outside of office hours. Everything was smooth and well-coordinated. The vehicle itself was in excellent condition—clean, well-maintained, and had no mechanical or suspension issues whatsoever. The pricing was also very competitive, offering great value for money. Overall, I highly recommend O’niel Auto Rental for anyone looking for reliable service and quality vehicles!
Had the pleasure of renting a car from O’Neil’s for a Tobago visit. Mechan was very courteous and professional through the entire experience. He called beforehand to introduce himself and let me know the steps to pickup.We even had a flat tire in Speyside and there was no spare but he took care of it in a timely manner and very professional. Highly recommend using them for your Tobago rentals.
I often come to Tobago for vacation (I live in Trinidad). Last year I visited the island and rented a car from another company. The car was fine but a bit dirty. This year I decided to give someone else a chance. I contacted Oneil Rent A Car and was given about six vehicles as options with varying prices. Their prices however was very reasonable. I booked my car and paid for it. When I arrived in Tobago, they picked dropped off the car at the airport and I signed the rental agreement. The car was new, clean and worked very well. During my stay there I ended up needing to keep the car for an extra two hours. The procedure for this was very simple and a small fee was paid for the extra time. I highly recommend them for your car rentals. Their customer service was excellent. Keep up the great work!
I recently had the pleasure of using O'Neil Auto Rentals for my transportation needs in Tobago and was thoroughly impressed by their service. From the intuitive online booking system to the seamless contract signing and efficient communication, every step was handled professionally. The payment process was also straightforward and secure. As a small business owner myself, I truly appreciate the attention to detail and the smooth digital experience provided. Highly recommended for anyone looking for reliable and hassle-free car rental services. Great job, O'Neil Auto Rentals!
I was travelling with my family 2 infants included . The attendant Cat took my call with two other requests the pickup location being at the ferry port and 2 infant car seats. All occured smoothly and the service provided specifically by Cat was above and beyond what I expected with her personally arriving just before the ferry arrived so that we did not even have to wait. THE ONLY place for me whenever I need a car inTobago
100% recommended. I've used this establishment multiple times when I am on the island, an overall 10/10 everytime, from the booking process to the return process everything was smooth, quick and pleasant. Special thank you to Cathy, even though I had delays on my end, you kept in contact to make sure everything was on point. Looking forward to doing more business with you guys in the near future.
Rented a car for O'neils this past week, their prices are very competitive, vehicle was clean, the agent very friendly and they are very effecient. It was very seamless to request and pay for the booking, for collection and return of the vehicle. I would recomend them for a vehicle rental in Tobago !
Professionally and easy to use service 10/10 recommend . Smooth delivery and pick up from the Airport . Vehicle was clean and in great condition. Thank you for the excellent service !
Have used ONeill’s for a few years now and very pleased with the customer service, efficiency and quality of vehicles. Will continue using this company
I had a wonderful car rental experience at O'neil's. The staff was very professional and made the process seamless. Will definitely be using them the next time I visit Tabago.
I had an excellent car rental experience in Tobago with Oneil . The booking process was easy, and the customer service was great. The pick-up was smooth, and the car was clean and well-maintained. Will rent from them again. Thanks
The service was top of the line. There is no other car rental for me when I visit Tobago, which is often. PS - When are you coming to Barbados? 5 stars
You won't be disappointed with O'Neil Rent a Car! Their team is so friendly and the rental process seamless. The car was spotless and drove like a dream. I definitely recommend them for your next trip!
Very reliable service, highly recommend. Vehicles in very good and new condition. I rented 2 vehicles so far and they were both new series vehicles. Also they picked us up and dropped us off at the airport which was very convenient.
The ability to book online meant that the car was conveniently available from the airport thus saving time. This company was easily accessible, giving the feeling of good support if required. Will use them again the next time I need a rental in Tobago.
Place was a bit difficult to find on my own, but they do pickups and dropoffs at the airport. Service was great and attendants were friendly. Only one negative, and that was the touchscreen console for the GPS and radio....it was in JAPANESE 🇯🇵 😫 🈚️㊗️🈶️🈸️🈵️ I only read English !!!But I would definately use their services again.🇨🇦🇨🇦🇨🇦
Fantastic fun with O'Neil Rent -a Car, Prompt service, clean car .Sheila was great with recommending places to eat and bathe. More than just a car rental company. Will recommend anytime.
Saw good reviews of O'Neil online and decided to use them for our 4 day trip to Tobago, and very happy with their services. Their agent met us on a Sunday evening to deliver our car and sort out the handover, gave a good overview for insurance, petrol levels on handover, took pictures of the car on delivery and was great with us. Same great service at the end of our rental as well. No issues with the vehicle, and they sent text messages to remind us of scheduled drop-off so we didn't have any second guessing of what to do. Their agent, Zekiel, also let us know that we could contact him if we needed, so we felt supported.Once again, great service, we would use again next time we're in Tobago!
We have used these folks on many occasions and they do not disappoint. Always a fine car and great service with very responsive communications. Highly recommended!
If you are looking for a prompt, reliable and friendly car rental service in Tobago, look no further! I highly recommend O'Neil Rent-A-Car for all of your rental needs. They meet you right at the airport and your entire booking process can be done hassle free online.
Such an efficient seamless process!Had to go Tobago for the day, contacted them in what I would deem to be last minute. Got a booking, invoice was emailed almost immediately... link to pay via credit card was also sent, which I loved!! Excellent Customer Service... would definitely recommend! Xo
